FREQUENTLY ASKED QUESTIONS

  • Login to your app
  • Click on the My Account tab and find Settings
  • Within the Settings page, you will have a delete account button
IFTINPAY is fully compliant, licensed and monitored by relevant government authorities. We also seriously protect clients' information using the latest technology of rigorous verification methods.

Generally, we accept two pairs of IDs recognized by relevant government authorities, one of which has a personal photo. For example, driving license or passport.

Usually, our online system delivers transactions in real time. Global partners, and we handle transactions swiftly and on time.

Yes, we have a dedicated line to help our customers and report any concerns related to their transactions.

You can use all methods of payment, such as

  1. Cash Pick Up
  2. Mobile Wallet
    • Somalia: EVC , SAHAL and ZAAD
    • Kenya: Mpesa
    • Uganda: airtel and MTN (coming soon)

Download the Iftin Pay App Now

Iftin Pay is available to download from both
App Store and Google Play Store.

Scan to download our App